Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at harryderbidgemakeup@gmail.com.
You can always contact us for any return question at harryderbidgemakeup@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items/Any Discounts used or gift cards.
Refunds
If your item has been opened your item will not pass for a refund, all items being returned must be sent as it was sent to you.
Return Policy
We strive to ensure that all customers are satisfied with their purchases. Please note that returns will only be accepted for items that are unopened, unused, and in their original packaging. For health, safety, and quality assurance reasons, products that have been opened or tampered with are not eligible for return or exchange. To initiate a return, the item must be accompanied by the original receipt and must be returned within [7] days of purchase. We appreciate your understanding and cooperation.